International returns portal

Welcome to the international returns portal of BogenSportWelt. Here you can easily prepare your return shipment.

Return your items correctly

  1. Download our BSW return form and fill it in
  2. Have a return label (see table) generated and printed for each of your parcels.
  3. Pack the goods properly and enclose the completed BSW return form.
  4. Attach the return label to the parcel.
  5. Take the parcel to the nearest post office.

Important:

  1. If you have any questions regarding your return, please contact us at support@bogensportwelt.de or at +49 3971 241960.
  2. If the goods are free of faults or defects, the legislator stipulates that the customer must bear the costs of return.
  3. You can use our international return labels for your return from abroad, we will chargethe indicated prices.
  4. Please contact us in case of bulky goods, then we will issue a collection order to our logistics partner.
  5. Please send us smaller articles with a value of less than 20 Euro such as gloves or strings in a stamped and padded envelope by regular mail.
  6. In case of a complaint, the return is of course completely at our expense. Please contact us in advance!
  7. Unfree shipments cause enormous costs, we therefore ask you not to use this shipping method, as these packages are generally not accepted and will be returned at your expense.
  8. You will need a separate return label for each package of your return shipment. Please fill out the request as often as you have to send packages.

Links to the return labels for national returns (Germany)

DHL

Here you can find the DHL return label request form for returns within Germany.
click (external)

GLS

Here you can find the GLS return label request form for returns within Germany.
click (external)

Here you can find the links to return labels for international returns: 

Retourenland Mindestmaß (cm) Maximalmaß (cm) Maximalgewicht (Kg) Preis (Euro)
Länderflagge Belgien Belgien BE 15 x 11 x 1 120 x 60 x 60 30 15,90
Länderflagge Bulgarien Bulgarien BG 15 x 11 x 1 120 x 60 x 60 31,5 21,90
Länderflagge Dänemark Dänemark DK 15 x 11 x 1 100 x 50 x 50 20 16,90
Länderflagge Estland Estland EE 15 x 11 x 1 105 x 60 x 60 31,5 21,90
Länderflagge Finnland Finnland FI 15 x 11 x 1 120 x 60 x 60 31,5 17,90
Länderflagge Frankreich Frankreich FR 15 x 11 x 1 120 x 60 x 60 30 17,90
Länderflagge Griechenland Griechenland GR 15 x 11 x 1 120 x 60 x 60 31,5 22,90
Länderflagge Großbritannien Großbritannien GB 15 x 11 x 1 120 x 60 x 60 30 17,90
Länderflagge Irland Irland IE 15 x 11 x 1 120 x 60 x 60 20 25,90
Länderflagge Italien Italien IT 15 x 11 x 1 120 x 60 x 60 31,5 20,90
Länderflagge Lettland Lettland LV 15 x 11 x 1 100 x 50 x 50 30 25,90
Länderflagge Litauen Litauen LT 15 x 11 x 1 120 x 60 x 60 30 30,90
Länderflagge Luxemburg Luxemburg LU 15 x 11 x 1 120 x 60 x 60 31,5 14,90
Länderflagge Niederlande Niederlande NL 15 x 11 x 1 120 x 50 x 50 30 15,90
Länderflagge Österreich Österreich AT 15 x 11 x 1 100 x 60 x 60 31,5 14,90
Länderflagge Polen Polen PL 15 x 11 x 1 120 x 60 x 60 31,5 15,90
Länderflagge Portugal Portugal PT 15 x 11 x 1 120 x 60 x 60 31,5 25,90
Länderflagge Rumänien Rumänien RO 15 x 11 x 1 105 x 60 x 60 20 25,90
Länderflagge Schweden Schweden SE 15 x 11 x 1 120 x 60 x 60 20 22,90
Länderflagge Schweiz Schweiz CH* 15 x 11 x 1 120 x 60 x 60 30 28,90
Länderflagge Slowakei Slowakische Republik SK 20 x 15 120 x 60 x 60 30 14,90
Länderflagge Slowenien Slowenien SL 15 x 11 x 1 120 x 60 x 60 30 14,90
Länderflagge Spanien Spanien ES 15 x 11 x 1 120 x 60 x 60 30 26,90
Länderflagge Tschechische Republik Tschechische Republik CZ 21,5 x 15,5 120 x 60 x 60 30 14,90
Länderflagge Ungarn Ungarn HU 15 x 11 x 1 100 x 50 x 50 20 14,90
Länderflagge Zypern Zypern CY 9 x 14 120 x 60 x 60 31,5 17,90

Customers from Switzerland please contact our returns department directly for customs processing